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About us

Silván Jewellery is a Finnish family-owned jewellery & watch retailer founded on 1976. We have 13 stores in Southern Finland and online store. In addition to our Finnish online store Laatukoru.fi we have launched our European online store SilvanJewellery.com on January 2021.

Our selection includes the most popular brands in the industry. We are official retailer for several well-known watch brands such as Zenith, TAG Heuer, Longines, Raymond Weil, Tissot and Garmin. We have also our own diamond jewellery brand Silván and own workshop in Finland. Read more about us.

Delivery, returns and payments

We deliver orders to all European countries via DHL Express. If you wish to order outside EU area, please contact us so we can arrange a delivery.

All orders are processed within 1-5 business days (except products that are customized or made by order, see here). DHL Express delivery will take between 1-7 days. Please see more detailed delivery times here.

We use DHL as our main delivery method. All orders will be sent using DHL Express Worldwide shipping method.

Currently you can buy with all major credit and debit cards such as Visa, Visa Debit, Visa Electron, MasterCard, Debit MasterCard, and American Express cards. See more about payments here.

Products

Silván Jewellery (Laatukoru Oy) is a certified retailer in Finland for all well-known watch & jewellery brands that are on sale in this website. All items are sold with an international warranty. We have also 13 stores located in Southern Finland.

All Silván diamond jewellery items has GIA certified diamonds. GIA is the world’s foremost authority on diamonds. All diamond jewellery purchases include a diamond certificate. Items that diamonds weight 0.50ct or more will include also GIA Diamond Certifigate.

Yes it is possible to customize our Silván Jewellery to have alternative gemstones! We offer a wide variety of gemstones, including aquamarines, morganites, amethysts, moissanites, and more. Please contact us for more details.

We have 13 stores in Southern Finland. If you're visiting in our store we can reserve the item you wish to see for you.

Online orders have 30 day return & refund policy which gives you a possibility to see the product before making the final decision. If, for some reason you don't like the item you ordered, you can always return or change it.

Customer is responsible for all the delivery costs. Please see our return & refund policy here.

We do offer engraving to almost all products on sale on our store. All options are outlined on the product page, so look out for customization options there. Diamond jewellery can also be customized. If you're interested in customized diamond jewellery, please contact us via email for more help!

All our Silván diamond jewellery are made in our workshop in Finland, which makes us able to customize our standard items to fit your personal preferences. For example, we can modify the center gem shape, the finish, the precious metal, and the gems that we set. Please note that sterling silver pieces cannot be modified. Please contact us to discuss all of your modification questions.

Yes! Silván Jewellery is proud to offer 14K and 18K yellow gold, white gold and rose gold, platinum and palladium metal options. You can contact us if you wish to have our products made by alternative metal option.

As a standard we use 14K gold (white gold, yellow gold and rose gold) in our Silván diamond jewellery.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Online orders have 30 day return & refund policy. If, for some reason you don't like the item you ordered, you can always return or change it.

Customer is responsible for all the delivery costs. Please see our return & refund policy here.

Other

You can contact us through our contact page! We will be happy to assist you.

Customer support

Our customer support is available on weekdays between 9am to 5pm (timezone: Helsinki, Finland, UTC +2)

Send a message

You can contact us via email hello@silvanjewellery.com

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